Results and Findings of the 29th Annual Study
The Annual Third-Party Logistics Study reports the results from a survey of shippers and 3PLs, providing perspectives on their relationships, priorities and challenges. Data-driven approaches and emerging technologies are changing the way supply chains are navigated today.
This year's report examines the current trends and critical roles that shippers and 3PLs play in the supply chain. The top findings include:
- 3PLs improve customer service, reduce costs and drive innovation
- Supply chain change management is essential, driven by demand and technology
- Visibility and technology are key priorities for shippers and 3PLs
- AI automates data analysis, offering a competitive edge for 3PLs
- Fast delivery is critical, with two-day shipping a key differentiator
- Nearshoring and labor trends are shaping future supply chains
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